Collecting your personal data
HOSPITALITY TRAINING SOLUTIONS needs to use and store certain information about its employees, clients and others to allow it to effectively carry out its business operation. For example, we monitor performance and learning to ensure our courses are fit for purpose. We also record health data to ensure that we can make the required adjustments to fully support our delegates in their learning experiences.
We may also collect information from you as a result of your relationship with one or more of our clients or other service providers.
The information we process includes personal data. We must process personal data according to the General Data Protection Regulation (GDPR).
The GDPR is a new EU legal framework for data protection. The GDPR will apply to all member states from the 25th May 2018.
Protection of your information
We apply the highest standards of security when it comes to hosting and protecting your information.
We have the necessary policies and technical measures in place to protect your Personal Data against unauthorised access, accidental loss, improper use and disclosure. All of our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information.
However, the internet is not completely secure and, although we deploy the most relevant measures best to protect your Personal Data, the transmission of your data to use is done at your own risk.
We may provide you from time to time with information that we think may be of interest to you such as service and product updates, new services, details of events or competitions hosted by us. If you prefer not to receive promotional material from us, please email us at email@example.com
In compliance with data protection and electronic communication rules, we may provide you from time to time with information that we think may be of interest to you. This information may be service and product updates, new services, details of events or competitions hosted by us. If you prefer not to receive promotional material from us, please click the unsubscribe link in the email or drop us an email at firstname.lastname@example.org
You have a right of access to Personal Data that we may hold about you, to have inaccurate information about you corrected and to request that we stop using your Personal Data for marketing purposes. Access requests should be put in writing and addressed to the Data Protection Lead at the address shown below. Please help us to keep you information up to date by informing us of any changes.
Revisions to our polices
We may change our policies from time to time, including information contained on this page. You should check this page from time to time to ensure that you are happy with any changes.
If you have any comments or questions about our data protection and privacy practices, please contact the Data Protection Lead by email email@example.com or by letter at HOSPITALITY TRAINING SOLUTIONS Limited, 10 Mardale Avenue Morecambe LA4 5XF
Cookies contain information that is transferred to your computer’s hard drive. We use the following categories of cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
All data or information which is collected by the setting of a cookie is anonymous, and cannot identify you or your use of the website personally. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
Payments & Credit Cards
We do not store credit card details nor do we share customer details with any 3rd parties.
Your Experience With Hospitality Training Solutions
We endeavour to make all of our delegates training journey as smooth and informative as possible for you to get the very best from your training experience. We treat all of our delegates as equals and with respect and are open to feedback as we constantly continue to improve our services.